Each of our plans is designed to cater to different business needs.

• The Lite plan offers essential features ideal for small retail shops and mini supermarkets, providing Point of Sales (POS) system and the necessary tools to streamline business operations and manage accounting & inventory efficiently.
• The Professional plan provides flexibility for medium-sized retail businesses, such as supermarkets with multiple departments, allowing for custom solutions to meet specific requirements.
• The Enterprise plan offers a comprehensive suite of systems suitable for large retail companies with expansive operations spanning multiple locations, providing advanced features for centralized management and scalability.

• Yes, our system is designed to be highly flexible, allowing you to customize and fine-tune it through comprehensive policies to align with your business operations and workflows across all plans.
• However, please note that requests for additional features and advanced customizations are available exclusively on our Enterprise plan.

• Yes, we offer a 14-day money-back guarantee on all our annual subscription plans. If you’re not satisfied with our ERP system within the first 14 days of your annual subscription, you can request a full refund.
• Please note that the 14-day period begins on the date of payment, rather than the date of account activation.

• Yes, we offer comprehensive training to help you get started with our XSEEN ERP system quickly and efficiently. The Lite plan includes 2 hours of free online training, 10 hours for the Professional plan, and 20 hours for the Enterprise plan.
• If you require additional training, we charge $13 per hour for all plans. We also offer on-site training within the Kingdom of Bahrain, while customers outside of Bahrain can benefit from our online training sessions.

• No, there are no setup fees associated with any of our plans. You only pay for the subscription fee.

• Yes, customer support is included with all our subscription plans. Our dedicated support team is available to assist you with any questions or issues you may have.

• We accept payment via credit/debit card, Apple Pay, Google Pay, Benefit Pay, and many more.

• Yes, you can upgrade or downgrade your plan at any time. Simply contact our customer support team, and they will assist you with the process.

• We take the security of your data very seriously. Our system employs state-of-the-art encryption and security measures to ensure that your data is safe and protected at all times.

• If you cancel your subscription, you’ll continue to have access to the system until the end of your current billing period. For annual subscriptions, this means you’ll retain access until the end of the year. Unfortunately, we do not offer refunds for early cancellation.